Duration : Four (4) Years

Department : Hospitality & Tourism Department

Compliance : The program was designed based on the minimum requirement stipulated in

CHED Memorandum Order No. 62, series of 2017.

The Bachelor of Science in Hospitality Management (BSHM) with a specialization in Cruise Ship Management and Operations is a four-year program that combines general education with specialized courses in hospitality and cruise ship operations. The curriculum covers areas such as customer service, tourism management, marine operations, and onboard entertainment, providing a comprehensive education for a career in the cruise industry. The BSHM curriculum is designed according to the principles of Outcomes-Based Education (OBE), the K-12 Education Program, and the New General Education Curriculum (NGEC).

Career Path:

• Cruise Director: Overseeing all entertainment and activities on a cruise ship, ensuring passengers have an enjoyable experience.

• Hotel Manager (Cruise Ship): Managing the hospitality operations onboard, including guest services, housekeeping, and food and beverage services.

• Food and Beverage Manager: Supervising all dining operations, ensuring high-quality service and compliance with health and safety regulations.

• Guest Services Manager: Ensuring exceptional customer service by managing the front desk, handling guest inquiries, and resolving any issues.

• Cruise Ship Purser: Managing financial transactions, passenger accounts, and onboard logistics, acting as the ship’s financial officer.

• Events Coordinator: Planning and organizing events and activities on the cruise ship, from themed parties to shore excursions.

• Shore Excursion Manager: Coordinating and managing shore excursions, ensuring smooth operations and exceptional guest experiences during port visits.

• Housekeeping Manager: Overseeing the cleanliness and maintenance of passenger cabins and public areas, managing housekeeping staff.

• Culinary Director: Leading the culinary team, planning menus, and ensuring high standards of food quality and presentation.

• Sales and Marketing Manager: Promoting cruise packages, managing sales strategies, and developing marketing campaigns to attract passengers.

• Human Resources Manager: Handling recruitment, training, and management of crew members, ensuring compliance with maritime labor laws.

• Safety and Security Officer: Ensuring the safety and security of passengers and crew by implementing safety protocols and managing emergency response procedures.

• Operations Manager: Overseeing the day-to-day operations of the cruise ship, ensuring efficiency and compliance with regulations.

• Instructor: Teaching hospitality management and cruise ship operations in academic institutions, preparing future professionals with theoretical knowledge and practical training.

The BS in Hospitality Management with a specialization in Cruise Ship Management and Operations equips graduates with the skills and knowledge needed to excel in various roles within the cruise industry, promoting leadership, customer service excellence, and operational efficiency.